Talk to a real person in Dallas
No call centers, no phone trees. When you reach out, Priscilla answers — and if she's on the other line, she calls you back the same business day.
Send us a message
Question about your system, your bill, or whether your yard can hold a loop? Three sentences is plenty — we'll take it from there.
Message received
Thanks — Priscilla will call you within one business day. If it's urgent, call (214) 305-9017 now.
One shop, the whole metroplex
Our crews roll out of northeast Dallas every morning. Anywhere within about an hour's drive — Plano, Frisco, McKinney, Rockwall, Southlake, Lucas, and dozens of towns between — is home turf.
Outside the ring? Ask anyway. For commercial well fields we routinely travel farther.
- Dallas
- Plano
- Frisco
- McKinney
- Rockwall
- Southlake
- Lucas
- Fort Worth
What happens next
We call you back — same business day
Priscilla returns every message within one business day, usually much faster. She'll ask a few basics: home or building size, current system, and what's bugging you about it.
Free site visit
A technician — often Roy himself — walks your property, checks the yard for loop space, and looks at your existing equipment. No charge, no obligation.
Written quote, in plain English
You get a real number on paper: system size, well count, and what your electricity bill should look like after. Take your time — the earth under your yard isn't going anywhere.
Not sure which way to reach us?
System down or no cooling: call (214) 305-9017 — it's the fastest path, day or night.
Pricing a new system: the quote form asks the right questions up front and saves a phone call.
Commercial bid or plans to review: email service@excelgeothermal.com with drawings attached.
While you're here
Get a free quote
Three quick steps, and a written estimate follows — no pressure, no obligation.
Start your quoteGeothermal FAQ
Cost, drilling depth, Dallas clay, loop lifespan — the questions everyone asks, answered honestly.
Read the FAQReviews
Hear from DFW homeowners who made the switch — in their own words.
See reviews